Our mission is to foster positive family experiences and provide a safe, nurturing environment where children and families can build meaningful connections


Commitment to Excellence:
At Insight Support Group, we are dedicated to continuous improvement. We regularly review our services, gather feedback from families and professionals, and stay updated on best practices in family support and child welfare. Our goal is to ensure every family contact session is a positive step towards building healthier and happier family relationships

Our Values and Ethos

  1. CHILD-CENTRED APPROACH - Ensuring the safety, welfare, and development of children remains our top priority.
  2. INTEGRITY AND PROFESSIONALISM- : Upholding honesty, respect, and confidentiality in all our interactions.
  3. EMPOWERMENT - Supporting families to strengthen their relationships and create lasting positive change.
  4. INCLUSIVITY - Providing an environment that respects diversity and promotes equality for all families.
  5. COMMUNITY ENGAGEMENT - Collaborating with stakeholders to enhance the support available to families in need.

Our Services

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1

Supervised and Supported contact centre

Safe and Structured Family Time: Our centre provides a welcoming and secure space for children to meet with their families. These sessions are designed to preserve family bonds, promote positive interactions, and ensure the safety of all participants.
Tailored Support: Each family’s unique circumstances are taken into account, and we design sessions that align with the specific needs outlined in their care plans.

2

Community-Based Contact Services

For families where appropriate, we offer contact sessions in community settings, helping children and parents build relationships in familiar, everyday environments. Sessions are carefully monitored and supported by trained staff to ensure that they meet the needs of the children and comply with agreed care plans.

Additional Support Activities:
Therapeutic Techniques:
Incorporating art, play, and other therapeutic approaches to facilitate communication and strengthen family relationships.
Parenting Guidance: Providing resources and advice to help parents better understand and meet their children’s needs.
Skill Development: Activities designed to improve children’s social skills, emotional well-being, and self-awareness.

Insight Support Group

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